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Optional: Ensures that check for support tool updates including the clean.json file are skipped during cleanup. If the /nopr switch is used prior to reboot, re-running the tool before a reboot will trigger the post-reboot operation prematurely and attempts to remove files still in use, or locked by the operating system. The Post Reboot Cleanup execution is intended to run subsequent to a reboot. Optional: Ensures there is no post reboot cleanup. Optional: Prevents unscheduled reboots after cleanup. Recommended for Servers. See the example below for using the tool with the Nebula Endpoint Agent or Endpoint Security. Forces a reboot to perform post-reboot cleanup if /noreboot is removed. Forces a reboot to perform post-reboot cleanup. Generates output (mbst-clean-results.txt) to the directory where the Support Tool was run from. Does not reinstall or reactivate the Malwarebytes installation. Uninstalls all versions of Malwarebytes products it finds on the machine. Without this command you will not be able to run the tool. Here is a list of switches you can use to execute the Malwarebytes Business Support Tool: C:\ProgramData\Malwarebytes Endpoint Agent. C:\Program Files\Malwarebytes Endpoint Agent. Verify the following directories are removed. mbstcmd-.exe /y /cleanup /noreboot /nopr /dev. Open Command Prompt as an administrator and navigate to cd C:\Users\(name of username)\desktop. mbstcmd-.exe /y /cleanup /noreboot /nopr /dev /epatoken "NoTamperProtection". Run the following command to clean the Malwarebytes agent when Tamper Protection is disabled:. In the command window, type in cd C:\Users\(name of username)\desktop or cd %userprofile%\desktop. Open Command Prompt as an administrator. Click here to download the latest version of Malwarebytes Business Support Command Line Tool and save it to the desktop. Download and run the Malwarebytes Business Support Tool If Tamper Protection cannot be disabled, use our Nebula Discovery & Deployment tool to remove Malwarebytes.
Disable Tamper Protection in Windows Security settings if Malwarebytes is not registered in Windows Action Center.
Disable Tamper Protection in Malwarebytes Nebula policy settings. Disable Self-Protection Module in Malwarebytes Nebula policy settings. Note: Before running the Malwarebytes Business Support Tool, you must: #Malwarebytes manual rules how to
A list of switches and instructions on how to use them are in this article.
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To remove Malwarebytes software from a Windows endpoint, download the Support Tool, then run it from the Command Prompt. In the Command Prompt, you can use switches to specify how you want to remove the Malwarebytes software. For more information, see Delete endpoints in Malwarebytes Nebula. Consult with Malwarebytes support before running the support tool or try removing Malwarebytes software by using the Malwarebytes Nebula console.
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The Malwarebytes Support Tool command line version is used to cleanup and remove Malwarebytes business products including their files, settings, and license information.